In this course, students will be introduced to negotiation and mediation skills with an emphasis on their application to managing conflict in the workplace. Students will learn how to prepare for a negotiation or mediation and how to shift themselves and others from positional bargaining to an interest-based conversation. Through practical demonstration and practice sessions, students will work through conflict scenarios.

Note: Open only to students in the Bachelor of Management program.


Credit Restriction: Credit may be obtained for only one of Human Resource Management 400 or MGT 425

Prerequisites: Human Resource Management 220 and 3rd year standing required
Further information: Course availability and times