|Human Resource Management 400||HRM 400|
|Negotiation and Mediation||3 (3-0-0-0)|
In this course, students will be introduced to negotiation and mediation skills with an emphasis on their application to managing conflict in the workplace. Students will learn how to prepare for a negotiation or mediation and how to shift themselves and others from positional bargaining to an interest-based conversation. Through practical demonstration and practice sessions, students will work through conflict scenarios.
Prerequisites: Human Resource Management 220 and 3rd year standing required